Join a Boutique Real Estate Office
Are you a seasoned property manager ready to take on a leadership role? We are a boutique real estate office in Strathfield that believes great people make a great business. We value integrity, trust, and sincerity as much as hard work, determination, and success. This exciting opportunity will allow you to play an integral role in our successful and enthusiastic team.
General Responsibilities:
High-Quality Service: Set the team standard in delivering services with high-quality ethics.
Legislation and Compliance: Stay up-to-date with relevant legislation and compliance, and share knowledge with the team.
Communication: Use emails to confirm conversations and provide information to lessors, tenants, and suppliers.
Task Execution: Carry out duties as instructed by the lessor within legislative and management authority provisions.
Team Culture: Lead by example in actively supporting and developing a positive team culture and morale.
Team Support: Assist team members in achieving their goals, including Tribunal attendance, insurance claims, and other escalated activities.
Standards and Reporting: Adhere to business standards and KPIs, providing necessary reports and supporting team members in their reporting if required.
System Adherence: Follow office systems and processes, while seeking opportunities to improve client experience and reduce time wastage.
Training and Development: Attend all training sessions, conferences, seminars, meetings, and work functions, sharing and implementing learnings.
Problem Alerting: Promptly alert management to potential or known problems within your portfolio or the department.
Client Interaction: Address enquiries, correspondence, and complaints promptly and courteously.
Escalation Point: Act as a point of escalation for queries, complaints, and process understanding.
Performance Reviews: Participate in ongoing performance reviews.
Professional Presentation: Maintain a corporate and professional personal presentation.
Additional Duties: Perform other duties as required from time to time.
Key Skills, Qualifications, and Attributes:
Certification and License: Hold current certification, registration, or license, including a current driver’s license and reliable vehicle.
Legislation Knowledge: Understand relevant legislation, compliance, disbursement processes, and general property management.
Tech Savvy: Be computer literate with a strong desire to utilize all aspects of available software.
Time Management: Exhibit excellent time management, accountability, and strong customer service skills.
Attention to Detail: Possess strong written and verbal communication skills with keen attention to detail.
Team Pride: Take pride in personal duties and team performance.
Dispute Resolution: Demonstrate excellent dispute resolution and negotiation skills.
Proactive and Empathetic: Show initiative, empathy, and proactivity.
Continuous Learning: Have a desire to continue learning and improving personally while supporting the property management team in their development and success.
This is a rare opportunity for an enthusiastic individual to learn from the best and build a successful career in real estate by joining a very successful and established team. With quality training, processes, and procedures in place, this is your chance to start your career with the support you need to be successful.
To apply, please email Shayna at Shayna@PlacedAustralia.com.au or phone 0451 232 288 for a confidential chat.
